Privacy Policy

A legal disclaimer

The information provided by Nutrition with Jacinta is for general educational purposes only and is not intended to substitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before making changes to your health regime. By using this site or booking a consultation, you agree to our Terms and Conditions and Privacy Policy.

​1. Overview

Nutrition with Jacinta (93449407224) is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose personal and sensitive information, both within Australia and for our international clients.

2. What Information We Collect

We may collect the following types of information:

    •    Personal Information: Name, date of birth, contact details (email, phone, address), location.

    •    Sensitive Information: Health history, dietary habits, medical conditions, medications, and other health-related data provided during consultations or via intake forms.

    •    Technical Data: IP address, browser type, and usage data from our website or booking platforms.

3. How We Collect Information

We collect information through:

    •    Website forms and bookings

    •    Online health questionnaires and intake forms

    •    Email or direct communication

    •    In-person or virtual consultations

    •    Social media interactions (where relevant)

4. Why We Collect Your Information

Your information is collected to:

    •    Provide nutrition services, assessments, and recommendations

    •    Deliver personalised programs and track your progress

    •    Manage bookings and communicate with you about your appointments

    •    Improve our services and user experience

    •    Comply with legal, regulatory, or professional obligations

5. Consent

By providing us with personal and/or sensitive information, you consent to our collection, use, and disclosure of this information in accordance with this policy. If you do not wish to provide your information, we may be unable to provide certain services.

6. Disclosure of Information

We will not share your personal information with any third parties without your consent, except:

    •    Where required by law or professional obligations

    •    To trusted service providers (e.g. booking software, cloud storage) who assist in delivering our services and agree to privacy obligations

    •    Where necessary to prevent a serious threat to health or safety 

7. International Clients

Our Obligations Under Australian Law

Nutrition with Jacinta is based in New South Wales, Australia. We handle your personal and health information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and the Health Records and Information Privacy Act 2002 (NSW).

Health information is sensitive information. We only collect it with your consent, and only where it is reasonably necessary to provide nutrition services to you. We will not use or disclose it for any other purpose unless you consent, or it is required or permitted by law.

If you are located outside Australia, your information is still handled under Australian privacy law. We do not provide services governed by the EU General Data Protection Regulation (GDPR).

8. Storage and Security

Where Your Information Is Stored

We use the following trusted third-party platforms to run our practice:

- Squarespace – website, enquiry forms and newsletter sign-ups

- Cliniko – appointment bookings, intake forms and clinical records

Some of these providers store data on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure the provider handles your information consistently with the Australian Privacy Principles.

Clinical records are stored in password-protected systems with access restricted to your practitioner. We do not sell, rent or trade your personal information.

How Long We Keep Your Information

In line with the Health Records and Information Privacy Act 2002 (NSW), we keep your health records for a minimum of seven (7) years from your last consultation. If you were under 18 when we collected your information, we keep your records until you turn 25, whichever is later.

After this period, records are securely deleted or destroyed. Enquiry and newsletter data is kept until you unsubscribe or ask us to delete it.

You may request access to, or correction of, your health information at any time by contacting us.

Complaints

If you have a concern about how your information has been handled, please contact us first at nutritionwithjacinta@gmail.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au) or the NSW Information and Privacy Commission (ipc.nsw.gov.au).

9. Access and Correction

You have the right to access and request corrections to your personal information at any time. Please contact us at nutritionwithjacinta@gmail.com for access or updates.

10. Marketing

We may occasionally use your contact details to send updates, newsletters, or promotional materials. You may opt out at any time by clicking “unsubscribe” or contacting us directly.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

12. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Nutrition with Jacinta

Email: jacinta.j.radziejewski@gmail.com

Website: www.nutritionwithjacinta.com

Last Updated: 19th May 2025